Everything you need to know about how we care for your child — from morning drop-off to afternoon pick-up, and all the learning in between.
We operate Monday to Friday, 7:30 AM – 6:30 PM. Every day is thoughtfully structured to balance learning, play, rest, and nutrition.
Our schedule accommodates flexibility based on individual child needs. Meals and snacks are provided throughout the day. Staff ratios comply with government guidelines at all times.
We use a carefully structured three-stage settling-in process to ensure every child feels secure and loved from day one.
Parent or carer remains present during the initial adjustment period, helping the child feel safe and familiar with the new environment and key person.
Gradual separation begins, with the child developing a trusting relationship with their key person as the parent steps back for short periods.
The child establishes a full and secure attachment to their key person, feeling confident and settled in the nursery environment.
Different approaches apply based on age groups and individual circumstances. Our experienced team tailors the settling-in experience for each child, recognising that every child is unique and will take different amounts of time to feel comfortable.
For our youngest children (Early Explorers), we place particular emphasis on establishing a strong bond with the key person from the very first visit. For older children, peer connections also play an important role in the settling process.
We have special provisions for children who are learning English as an additional language. Our diverse team and our commitment to cultural inclusion means that children from all backgrounds are warmly welcomed and supported. We work closely with families to understand key words and phrases in the child's home language and use visual aids and gestures to support communication.
We believe settling in is a partnership between nursery and home. We encourage parents to share information about their child's routines, likes, dislikes, and any concerns. Regular communication during the settling period ensures that both parents and practitioners can monitor progress and adapt the approach as needed.
Daily handovers, our Baby's Days app, and an open-door policy all support this ongoing dialogue.
Our cook Mrs. Cristina Dudu prepares freshly cooked meals every day, using the Eat Better Start Better guidelines to ensure balanced, nutritious menus.
We provide breakfast, mid-morning snack, a hot lunch, and afternoon tea. All food is freshly prepared on the premises. All meat served is Halal.
Our practitioners sit with the children at mealtimes, modelling healthy eating habits and making mealtimes a warm, social experience. We accommodate all dietary requirements, allergies, and cultural food preferences — please discuss these with us at registration.
Our menus follow the "Eat Better Start Better" guidance developed for the childcare sector, ensuring children receive the right balance of nutrients for healthy growth and development.
We take food allergies and dietary requirements very seriously. All allergen information is recorded at registration and clearly communicated to our kitchen team. Please speak to us about any specific needs your child has.
Every child at MayGardens is assigned a named key person plus a backup staff member, ensuring continuity of care at all times.
Your child's key person takes the lead during the settling-in process, building the primary relationship that helps your child feel safe and secure at nursery.
The key person takes responsibility for the personal care routines of their key children — nappy changes, hand washing, and self-care — respecting each child's individual needs.
Your key person observes your child's play and development, records their progress through our Baby's Days system, and plans next steps tailored to that individual child.
At the end of each session your key person will share a brief update on your child's day — what they enjoyed, what they ate, how they slept — keeping you always informed.
A named second member of staff is always designated as backup so your child always has a familiar, trusted adult available even when their key person is absent.
The key person is the primary point of contact between the nursery and your family, building an open, respectful partnership to support your child's wellbeing and learning.
The safety and welfare of every child is our highest priority. We have robust safeguarding procedures in place and all staff receive regular training.
We are committed to safeguarding children, young people and vulnerable adults and will do this by putting young people and vulnerable adults' right to be 'strong, resilient and listened to' at the heart of all our activities.
MayGardens Little Learners is committed to safeguarding and promoting the welfare of all children in our care. We comply fully with the Local Safeguarding Partners procedures and work in partnership with other agencies when concerns arise. All staff are trained to recognise signs of abuse, neglect, and other welfare concerns, and know exactly what steps to take if they have a concern about a child. We also adhere fully to the EYFS Safeguarding and Welfare requirements.
A 'young person' is defined as a 16–19-year-old. In an early years setting, they may be a student, worker, or parent.
A person aged 18 or over who is in receipt of or may need community care services by reason of mental or other disability, age or illness, and who is or may be unable to protect themselves against significant harm or exploitation (Care Act 2014). In early years, this may be a service user, parent of a service user, or a volunteer.
These are broad statements against which all policies and procedures are drawn to provide a consistent and coherent strategy for safeguarding children, young people, and vulnerable adults across all services provided.
The Alliance is committed to building 'a culture of safety' in which children, young people and vulnerable adults are protected from abuse and harm in all areas of its service delivery.
The Alliance is committed to responding promptly and appropriately to all incidents or concerns of abuse that may occur and to work with statutory agencies in accordance with What to do if you are worried a child is being abused (HMG 2015), No Secrets (updated by the Care Act 2014), and Working Together 2018.
The Alliance is committed to promoting awareness of child abuse issues throughout its training and learning programmes for adults, and to empowering children, young people, and vulnerable adults through its curriculum, promoting their right to be 'strong, resilient and listened to'.
All staff at MayGardens Little Learners are subject to thorough vetting including enhanced DBS (Disclosure and Barring Service) checks before they begin working with children. We follow safer recruitment practices to ensure the suitability of all those who work with or on behalf of children.
If you have any concerns about the safety or welfare of a child, please speak to a member of our team immediately. If you believe a child is in immediate danger, please contact the emergency services on 999.
We'd love to tell you more about our programmes and show you our nursery in person.
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